SS Farms: Return & Refund Policy

At SS Farms, we’re dedicated to providing you with the freshest, highest-quality produce. Your satisfaction is our priority!

Returns

Due to the perishable nature of our products, we generally don’t accept returns of the items themselves. However, if you receive items that are damaged or spoiled, please contact us within 24 hours of delivery with a photo of the issue at kasvijay87@gmail.com or WhatsApp us at [your WhatsApp number, +91 9790420995. We’ll review your situation and work to find a suitable solution, which may include a refund or replacement of the affected items.

Refunds

Refunds are typically issued in the following situations:

• Unforeseen Circumstances: If we’re unable to fulfill your order due to unforeseen circumstances.
• Billing Errors: If you’ve been incorrectly billed or charged.
• Quality Issues: When confirmed and documented quality issues are present with your delivered produce.

Please keep in mind:

• Refunds may take up to 5 business days to process, depending on your original payment method.

Contact Us

Got questions or concerns about our policy? Don’t hesitate to reach out! You can email us at kasvijay87@gmail.com or call us at  +91 9790420995. We’re here to help and ensure you’re happy with SS Farms!